Privacy and Discrimination Policy

Mano A Mano Unidos is committed to providing a safe, welcoming, and affirming environment for all individuals, regardless of their immigration status, national origin, race, ethnicity, religion, gender identity, sexual orientation, or ability. We believe that all people deserve dignity and equal access to support services. We do not discriminate in the provision of services, volunteer selection, or hiring, and we stand against all forms of xenophobia and discrimination against migrants and their families.

In its effort to assist those impacted by immigration removals, Mano A Mano Unidos provides services to all clients without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or immigration status. We are dedicated to ensuring that no person is excluded from, or treated less favorably in, our programs based on their country of origin or citizenship status.

1. Introduction

Mano A Mano Unidos (MAMU) is committed to protecting the privacy, dignity, and safety of all individuals who interact with our organization, including those seeking assistance, donating, or volunteering.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.

2. Information We Collect

We may collect the following types of information:

a. Personal Information (voluntarily provided):

Name
Email address
Phone number
Any information submitted through contact or intake forms

b. Non-Personal Information:

Browser type
Device information
Website usage data (via cookies or analytics tools)

3. How We Use Information

We use collected information to:

Respond to inquiries and provide support
Coordinate services and referrals
Process donations
Communicate updates or opportunities to get involved
Improve our website and outreach efforts

4. Confidentiality & Sensitive Information

We understand that many individuals we serve may be in vulnerable or sensitive situations.

We limit the collection of personal data whenever possible
We do not require disclosure of immigration status through our website
We take reasonable steps to protect the confidentiality of all individuals seeking assistance
Information is only shared internally or with trusted partners when necessary to provide services

5. Information Sharing

We do not sell, trade, or rent personal information to third parties.

We may share information only:

With trusted service providers assisting in operations (e.g., email platforms)
When required by law
When necessary to protect the safety of individuals or the organization

6. Donations & Financial Information

Donations made through third-party platforms (such as Zelle or future payment processors) are subject to the privacy policies of those platforms.

MAMU does not store sensitive financial information on its website.

7. Cookies & Analytics

Our website may use cookies or similar technologies to:

Understand how visitors use the site
Improve user experience

Users may disable cookies through their browser settings.

8. External Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.

9. Data Security

We take reasonable administrative and technical measures to protect your information.

However, no method of transmission over the internet is 100% secure.

10. Your Rights

You may:

Request access to your personal information
Request corrections or deletion of your information
Opt out of communications at any time

To make a request, contact us at: manoamanounidos@gmail.com

11. Children’s Privacy

Our website is not intended to knowingly collect information from children under 13 without parental consent.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

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Legal Disclaimer

The information provided on this website is for general informational purposes only and does not constitute legal, medical, or professional advice.

Mano A Mano Unidos (MAMU) provides referrals and community-based support but does not provide licensed legal or medical services unless explicitly stated.

Use of this website or communication with MAMU does not create a client, legal, or professional relationship.

While we strive to provide accurate and up-to-date information, we make no guarantees regarding completeness, reliability, or accuracy.